A consult call at 7pm is worth more than the appointment it books.
The caller who books a tox appointment is often the caller who buys a package six weeks later — and they are usually deciding between you and two other clinics the same afternoon. We answer on the first ring after the desk has gone home, check real availability, and hand anything clinical straight to your team.
- First-time consults and members rebooking need different handling
- Providers and rooms both have to be free, not just a time slot
- Evening and weekend calls land when the desk is closed
Friday, 7:42pm. This is the call most practices lose.
Caller, 7:42pm
AI Front Desk
Caller
AI Front Desk
Written for demonstration. Clinical questions always escalate to a person on your team.
What the phone costs in aesthetics
20-40%
of incoming calls to medical spas go unanswered during peak hours and after hours.
$3,000-$7,000
a month in lost bookings from just 20 missed calls at an average medspa.
13 minutes vs. 24 days
is the gap between the fastest and slowest-responding medspas when a new inquiry comes in.